Roberts Motors

"Sales customer"

"My salesperson was exceptional. He took care of the
purchase of my Escape. He found the best financing, had
the vehicle ready and all I had to do was show up and sign
the paperwork. I have bought several cars before, some
with my husband and the last 2 on my own. This was by
far the best experience in shopping for and purchasing a
vehicle. He explained the vehicle, kept me informed on
incentives, took care of finding financing and had the car
ready for me when I came to fill out the paperwork. I
received a good trade in on my Jeep. I picked my vehicle
up on my lunch hour. In my opinion, if I can do that you can
see that everything was taken care of and ready for me to
just sign and drive away. I am VERY happy with the
salesman and the dealership in general. I would highly
recommend Roberts to others.

LP,East Alton

"Sales Customer"

My salesperson was excellent. Congratulations on being the only American car company that did not take government money."

RJ,Edwardsville, IL

"Sales customer"

"This is the 9th car that we have purchased from Roberts.
Because of our relationship with our salesperson and the
treatment we receive when we are there, we will continue
to do so."

DM, Bethatlo

"Sales customer"

"Excellent service, my salesperson was very helpful. I
would recommend Roberts to anyone."

LM, Alton

"Sales customer"

"Probably the best treatment I've had"

JG,Godfrey, IL

"Sales customer"

"I am a diehard Ford loyal customer and Roberts Ford is
one of the best dealerships I've purchased a vehicle from.
Ford trucks are my vehicle of choice."

KB,Valley Park, MO

"Service customer"

"Johnny B is an asset to your dealership! He is always
friendly and great to work with....ver respectful! It is nice
to bring your car in and not get treated differently because
you are a woman."

DM,Brighton, IL

"Service customer"

"I always feel like my vehicle was repaired or completed in
a timely manner. I also am teated very well while I am
there. They are the best!"

DB,Alton, IL

"Sales customer"

"Overall a great experience as always. Exceptional
dealership."

RH,Brighton, IL

"Sales customer"

"Another great experience at Roberts! Even though we are there to purchase a Ranger and not a top of the line
product we were treated wonderfully! Our saleseperson is
the greatest!

JL,Godfrey, IL

"Service customer"

"Roberts Motors service department is great, I do all my
service work there."

AV,Godfrey, IL

"Sales Customer"

"I did not expect a scaled down Lincoln, I mean the quiet, tight engine and body of the 2008 Focus was a surprise! In the first week of ownership, I sat around and racked my brain trying to think of a place to drive to. The Focus and Fusion should really turn things around for Ford."

HM,East Alton, IL

"Sales Customer"

"Roberts Motors has proven to me time and again that they will go the extra mile to get you in a new car or truck. My salesperson is one of the best that I have ever dealt with anywhere. He is there when you have a question but, not pushy like some that I dealt with in the past. The sales managers are always willing to work with you to make the deal happen, I will always buy from Roberts, you've made a customer for life."

MB,Alton, IL

"Sales Customer"

"What an absolute pleasure it was for me, this time especially! My salesperson met me on the car lot and we just clicked. Having a woman salesperson made all the difference in the world and she did everything she could to make it happen with absolutely no intimidation. She was awesome, she still calls to check on me. Oh by the way, I love my new Focus also!"

CR,Jerseyville, IL

"Sales Customers"

"My husband and I visited several dealers before deciding on a vehicle but, Roberts Motors and especially our salesperson were great. This is our third purchase from Roberts over the past 23 years. We bought another make of vehicle right before this one and have been sorry ever since!

FB,Alton, IL

"Sales Customer"

"I have been dealing with my salesperson at Roberts for several years. I have bought 3 new Fords for myself and my wife and helped my daughter buy one as well. Whenever I am in the market for a new Ford, all I have to do is contact my salesperson and he makes it as easy as pie."

JJ, Edwardsville

"Sales Customer"

"Excellent place to do business with, excellent staff."

RB,Bethalto, IL

"Sales Customer"

"I had been dreading the experience of buying a new car, not only was it not dreadful, it was actually pleasant. Everyone involved in the process was very nice and courteous, I really appreciated that."

LW,Godfrey, IL

"Service Customer"

"No problem getting in, called for appointment. Fast service, just oil change. Checked our fluids, tire pressure, and even washed our car off. Great!"

RM,Alton, IL

"Sales Customer"

"Our salesman was great. He appeared professional and did not pressure me into buying anything. He was very helpful. Overall he made my car buying experience wonderful."

AP,Godfrey, IL

"Sales Customer"

"Our sales representative was wonderful! My husband does not like salesmen but, this employee was top notch! He was courteous, not pushy but very knowledgeable and you are lucky to have him represent your dealership! I have told many friends, family, and co-workers about him and Roberts."

AF,Bethalto, IL

"Sales Customer"

"The 2008 Ford Focus is a very impressive vehicle for having the "Economy" connotation that usually goes along with other similar models of it's size and price. I was especially impressed with the SYNC feature, which just happened to be on my SE model by chance; I am very glad I happened upon it as it is very handy. I am part of the "Ford Family, " being a former employee (St. Louis Assembly closed), and my father continues to be employed at the Kansas City Truck Plant. Even with this obviously biased attitude, I remain confident that Ford builds a superior product to most competitors, and I hope sales will soon begin to reflect as such."

JH,Grafton, IL

"Sales Customer"

"When I went  by on a Saturday, my intentions were to just look. Because of an excellent salesman, I purchased the vehicle instead of checking around."

CM,Wrights, IL

"Sales Customer"

"This was the 10th new car that my wife and I have purchased since 1976. It was in the top 3 best experience that we have had. After my purchase, a co-worker told me that his family has purchased many cars from Roberts and that I would not be disappointed with the service. Our salesperson was very attentive through out the purchase and has assisted us since the purchase."

CG,Granite City, IL

"Sales Customer"

"Couldn't have asked for anything better. Found the type of truck I was looking for online, had an email that same week from Roberts saying they had it on the lot. The following week I went up to take a look at it, spoke with my Salesperson, did the paperwork and by the end of the week I was driving my new baby. Was definitely pleased with everyone at the dealership, have already referred a friend who will be looking for a new vehicle within the next 6 months. Wonderful job!"

LV,Wood, River, IL

"Sales Customer"

"Contacted by internet with a fine price. Bought a more expensive truck because of looks and features seemed to be a better value than the FX2. No other dealer gave a quote on the first response, this saved time."

RC,White Hall, IL

"Sales Customer"

"The Salesperson was professional and the experience was pleasant. Many times over the past, I would walk away angry because the salesperson tried to degrade me because I was a woman, however this time was different."

FR,Glen Carbon, IL

"Sales Customer"

"Very professional and knowledgeable, did a great job."

JR,Grafton, IL

"Sales Customer"

"My salesperson was great. I went to Roberts without my husband and I was treated just great. That meant a lot. I had a great experience."

TS,Bethalto, IL

"Sales Customer"

"I was extremely satisfied with the attention and professional manner in which they conducted my buying experience. Everyone went out of their way to help us in any way they could."

KB,Jerseyville, IL

"Sales Customer"

"My Salesperson was very helpful, not pushy. Answered our questions, made the process easy for us to make our decision to buy. He's a very good salesperson and needs to be recognized for that."

RS,Godfrey, IL

"Sales Customer"

"I could not have asked for better service from both my salesperson and the Business Manager, they both went above and beyond what I had expected."

JM,Brighton, IL

"Sales Customer"

"Flawless and very professional!"

CT,Godfrey, IL

"Service Customer"

"The biggest reason we purchased our last 2 vehicles was the service dept. at Roberts. They are always courteous, respective, and even fix things you forgot to mention to them. I will continue to have my cars serviced there and when I get another vehicle, it will be at Roberts. It doesn't get any better than them!"

PC,Brighton, IL

"Sales Customer"

"Roberts is a quality dealership. Our salesperson was one of the best we have met. It was a pleasure doing business with Roberts Motors, Inc."

RS,Wichita Falls, TX

"Sales Customer"

"My salesperson was very helpful, one of the best I have ever worked with. I have purchased 12 new and alot of used cars. I hope to go back to him in the future."

GD,Alton, IL

"Service Customer"

"Roberts' service department does an excellent job-courteous, thorough, professional, and helpful with everything."

PS,Worden, IL

"Sales Customer"

"Our salesperson went above and beyond our expectations. My husband is handicapped and wheelchair bound. Our salesperson helped immensely as he could take the test ride with us and made my husband feel very much at ease, even though he can no longer drive."

RS,Alton, IL

"Service Customer"

"My service advisor went above and beyond his duties to find the part for our heater, as we were leaving for Florida within a few days after service date."

GH,Alton, IL

"Sales Customer"

"Our salesperson was very helpful and knowledgeable, everyone there was courteous. We always come to Roberts for our cars."

LM,Worden, IL

"Service Customer"

"I am very pleased with the service so far. Especially with the Service Advisor, she has been very friendly and helpful whenever I call or have to have any service done."

CG,East Alton, IL

"Service Customer"

"Personal service. They value each customer. Very impressive."

FS,Worden, IL

"Sales Customer"

"Roberts' fairness and integrity is what I value most. I would purchase any vehicle sold there without hesitation."

RW,Alton, IL

"Sales Customer"

"Went to a dealership in Collinsville the week before, they did not compare with the overall service that I received from Roberts. I will never consider going anywhere else!"

CG,Edwardsville, IL

"Service Customer"

"They were the nicest people I have ever dealt with. We have bought 3 trucks from Roberts, and as we need them we will continue to go to Roberts. They are very nice, I recommend them to everyone I know."

JK,Edwardsville, IL

"Sales Customer"

"Thank you Ford for not taking bail out money. I will always buy a Ford. Thank you Roberts Motors, you truly are the best dealership. Thanks to our salesperson for being great."

MH,Alton, IL

"Sales customer"

"My salesman was low key, but professional. He was very nice to deal with and made buying a car a good experience."

LB,O'Fallon, MO

"Sales Customer"

"It was a great experience. I was shocked when our salesman found an additional $750 off the car thanks to a certificate that had been mailed to us."

KH,Dow, IL

"Sales Customer"

"Our salesperson is a first rate car dealer, I haven't dealt with better. The extended warranty/finance guy was top notch as well. GREAT car and GREAT dealership! I'll be back."

CC,Alton, IL

"Sales Customer"

"At Roberts, my salesperson promptly greeted me. I was impressed with their knowledge of the Focus and especially their computer skills in drawing up information. They all worked hard to get me the best deal possible."

GH,Alton, IL

"Sales and Service Customer"

"Roberts Motors is a first class dealership that provides quality service. My next vehicle will be purchased at Roberts."

MJ,Roxana, IL

"Service Customer"

"John Kennedy, the Service Manager at Roberts has been greet to work with. He helped us resolve a small problem we had. He's very efficient and consistently helpful."

DG,Jeseryville, IL

"Sales Customer"

"I knew what I wanted. Salesperson didn't try to oversell or tell me things I knew already. Entire group (sales, manager, financing) worked wonderfully to meet my needs and I will definitely go back for my next car."

WR,Edwardsville, IL

"Sales Customer"

"This dealership was recommended by my brother-in-law. They had purchased a new car there a couple of weeks earlier and were very impressed with their salesman. So when we went to look for a new car, they took us there and had pre-arranged us to meet their salesman. I was pleased and impressed at his knowledge and professionalism. We love our new Ford and when it comes time to replace our other car will very likely come back to Roberts to trade."

DG,Litchfield, IL

"Sales Customer"

" I could not be happier, it was the most pleasant buying experience I have ever had. I will tell everyone about the service I got there, just across the river".

PH,Florissant, MO

"Sales Customer"

"The experience was great. My salesperson did a wonderful job finding, and selling the new car. I could not have asked for a better experience. My salesperson has sold 5 cars to myself and my family. We will continue to deal with them, and Roberts Motors for our future products. Thank you!"

KO,Alton, IL

"Service Customer"

"John Kennedy, the Service Manager, did an excellent job, he kept me informed and had my vehicle to me when promised. We are very happy with the service we received and how John handled our car."

TF,Alton, IL

"Sales Customer"

"Our last several vehicles have been Fords, an Escort, an Expedition, two Explorers, and two F150's. We are downsizing in anticipation of continued fuel and other cost spikes. Ford has been with us for a long time, and we with Ford. We appreciate the fact that, given the environmental and economic issues we all face, your are building high quality, environmentally sound vehicles."

RB,Bethalto, IL

"Sales and Service Customer"

"I love all the people working there and I will continue buying there."

DC,Alton, IL

"Service Customer"

"They are a great group. Always friendly, courteous, and knowledgeable. They go the "Extra Mile" for the client."

JP,Edwardsville, IL

"Sales and Service Customer"

"My concerns have always been dealt with and the sales and service advisory department have bent over backwards to make sure I'm happy with my F150 purchase. I would not have bought a Ford from another dealership."

MC,Alton, IL

"Service Customer"

"It was a nice surprise, they washed and dried my car, ready for pickup. Everyone was very nice. Service was prompt."

CK,Glen Carbon, IL

"Sales and Service Customer"

"It was obvious from the instant I contacted Roberts Motors they were eager to serve. My sales representative took every step necessary to make sure I got the vehicle I wanted and followed through to the final delivery including the purchase and installation of the accessories I required. In dealing with the service area, they followed up to make sure the vehicle was just what I wanted. I've purchased several vehicles for Roberts and the experience continues to get better."

RS,Glen Carbon, IL

"Service Customer"

"The employees are friendly and genuine whenever we interact. Appreciate the way the business is run."

JW,East Alton, IL

"Sales Customer"

"Plenty of explanation was given. All questions were answered. Extremely easy buying process. Being a woman was not intimidating at all."

SM,Glen Carbon, IL

"Sales Customer"

"I would highly recommend Roberts to anyone! They are very professional from the sales staff to the service department. They are so courteous and bend over backwards to make your experience a pleasant one."

PC,Brighton, IL

"Sales Customer"

"The sales team couldn't have made my experience any better. My salesperson was awesome, he had my car waiting and the paperwork ready to go all I had to do was sign. He even brought the Escape to my work so I could see it. It was a great experience."

LB,Bunker Hill, IL

"Sales Customer"

"My experience was great, They listened. They showed me vehicles. Only when I made my selection did payment come up (at another dealership that was the only thing mentioned). Everyone at Roberts Motors was knowledgeable and competent. My compliments in their well trained staff. I like my car!"

EV,Bethalto, IL

"Sales Customer"

"Our salesperson was excellent in providing me great service. Very caring person, would definitely recommend to others."

RT,Wood River, IL

"Sales Customer"

"My wife and I have purchased many vehicles, this was the best experience we've had. Our salesperson went "Above and Beyond" to find the vehicle I wanted. He was also very pleasant and professional. My wife commented that, "He didn't talk down to me", like other salespersons had at other dealerships. The Business Manager was also very professional and nice to work with. I think he and my salesperson even stayed late to accomodate us."

TS,East Alton, IL

"Sales Customer"

"We have become acquainted with several people in management and sales through previous truck and car purchases. There is no pressure from the salesmen to sell a vehicle the minute a person walks in the door. We feel we are among good friends."

MF,Manchester, IL

"Sales Customer"

"I have never felt pressured. My salesperson was professional, unlike the Toyota man cussing and telling dirty jokes. I really feel Ford has stepped up their game this year with their products. The service plans were confusing, but the man kept working with us until we understood."

JA,Wood River, IL

"Sales Customer"

We have purchased all of our cars from Roberts for over 15 years. Until now they were all Chrysler products. We went to Ford rather than give up the dealer. We have never had a bad experience with Roberts."

EJ,Brighton, IL

"Service Customer"

"I like the service advisor, he is very personable, remembers me, always goes out of his way to provide helpful service such as having the car washed and bringing it up to the exit when finished. Also, owner Mr. Roberts. is always checking on things, asking if you need anything, what you are waiting on, and expediting the service call."

NM,East Alton, IL

"Sales Customer"

"We have had and continue to have an excellent relationship with Roberts Ford. Great People!"

WE,East Alton, L

"Sales Customer"

"The fastest and easiest purchase I've ever made on a vehicle. Got what I wanted for my trade-in and knew what I wanted going in."

MM,Troy, IL

"Service Customer"

"I most like the friendliness of the service advisors. Salespeople are also friendly. Nice waiting area."

JL,Bethalto, IL

"Sales Customer"

"Everyone connected with Roberts Motors was excellent with me during the time we were talking about the trade. I will tell all to go to Roberts Motors, Inc."

RG,Bethalto, IL

"Sales Customer"

"Overall I was very satisfied with my experience at Roberts Ford. The entire staff was very friendly and created a welcoming atmosphere from the moment I walked in. While I was familiarizing myself with the Ford products and making my decision I worked with two different salespeople and received the same quality of care and the same transfer of knowledge from each. It was apparent that they knew the product. Thanks for a great car buying experience (as it was my first)."

ED,Jerseyville, IL

"Sales Customer"

"The staff at Roberts Motors went above and beyond my expectations to make my selection and purchase as simple and positive as possible. The entire process took only about 4 days from my initial contact to delivery of the exact vehicle and options I was looking for. I will buy again from Roberts Motors as well as recommend as many people as possible to do the same. Thanks for all your help."

SC,Highland, IL

"Sales Customer"

"My salesperson was excellent and I will be recommending him to friends and family. The dealership is clean and staff very friendly and they have good coffee. I found the whole experience very easy and comfortable."

RB,Bunker Hill, IL

"Sales Customer"

"I usually check around for the best deal when buying a new vehicle and Roberts gave me the best deal this time. The salespeople were great to work with and I did not feel pressured."

TM,Jerseyville, IL

"Sales Customer"

"FANTASTIC, Real Smooth....quick sincere and reliable, great place to buy a car."

DB,Godfrey, IL

" Sales and Service Customer"

"Sales and Service are excellent, always answers all questions and helps with understanding all new equipment on truck."

SD,Granite City, IL

"Service Customer"

"The service advisor did a great job letting us know that it would take more than the one day for service and made sure we got a rental so we could get to work the next day. Other warranty work to be performed she had to order parts for and set up an appointment that was convenient for us. Thank you!"

RR,Edwardsville, IL

"Sales Customer"

"We couldn't have asked for anything better. Everything was handled very professionally."

CH,Brighton, IL

"Sales Customer"

"Great! Looking forward to 2013 when I upgrade my Mustang from 06 to 2012-2013."

RB,Granite City, IL

"Sales Customer"

"We are completely satisfied with the entire car buying process at Roberts. Our salesman was excellent and so helpful. We always dread buying a car due to the haggling back and forth regarding the price, trade-in value, etc. We are so happy to have found Roberts in Alton, as we live in Florissant, MO.

WW,Florissant, MO

"Sales Customer"

"My salesperson was extremely helpful and knowledgeable of the vehicle and my needs. I would highly recommend them to my family and friends. Also the person in financing was a great help. I did not go in to Ford with the intention to buy. I was there to get my 2006 Escape serviced and the salesperson greeted me and showed me all the latest technology in the new Escape and I was sold!"

CH,Alton, IL

We are easy to find, either just off Route 3 or Just off Highway 67.